If you have read through the Commitment to Service link you already understand how QTS’ centralized organizational structure enhances our service capabilities. We have been able to capitalize on the efficiencies of a centralized structure while maintaining the capability to support our client’s needs in any state. QTS currently supports the statutory requirements of 97 tax jurisdictions and has the capability of supporting clients in any state.
Utilizing technology has been the key to our service delivery success. Our Client Service Representatives utilize WebEx technology to temporarily “take control” of our clients PCs to conduct training, demonstrate solutions, and even make changes on our clients PCs! This powerful tool combined with our web enabled Service Ticket system, e-mail, and proprietary Client Relationship Management System ensures that service has a local feel wherever our clients reside.
With QTS you can rest assured that no matter where your business leads you, QTS can be there to handle your payroll and tax compliance needs.
