QTS Payroll

Quality. Technology. Service. Always.

As long as businesses have people to pay, QTS will be here to make it happen – quickly, accurately, and without the stress.

Better, smarter, and more efficient.

For over 25 years, we’ve been innovating, streamlining, and perfecting payroll, HR, benefits, and time management solutions for companies like yours.

We believe in doing things better, smarter, and more efficiently, while never losing the personal touch. That’s why we stand by three simple but powerful words: Quality, Technology, and Service. (And yes, that’s where “QTS” comes from—clever, right?)

Better, smarter, and more efficient.

For over 25 years, we’ve been innovating, streamlining, and perfecting payroll, HR, benefits, and time management solutions for companies like yours.

Custom Payroll & HR Solutions for Your Business

Your business is unique, and your payroll should be, too. That’s why QTS delivers scalable, flexible, and fully integrated cloud-based solutions designed to fit your exact needs. Whether you’re running payroll for a small team or managing HR and scheduling for a large workforce, we’ve got the tools to make your life easier.

We believe in giving employees power over their payroll experience while taking the administrative burden off leadership. That means less paperwork, fewer headaches, and more time for what really matters—growing your business.

From Carbon to the Cloud: Our Journey

5Founded in 1996, QTS grew rapidly across the western U.S., expanding faster than we ever imagined. In 2004, we took a step back, refined our approach, and focused on what truly matters: delivering top-tier service and cutting-edge payroll solutions while keeping our customers at the center of it all. Today, we’re proud to serve businesses in 40 states, with a reputation for reliability, innovation, and customer-first service.

Custom Payroll & HR Solutions for Your Business

Your business is unique, and your payroll should be, too. That’s why QTS delivers scalable, flexible, and fully integrated cloud-based solutions designed to fit your exact needs. Whether you’re running payroll for a small team or managing HR and scheduling for a large workforce, we’ve got the tools to make your life easier.

We believe in giving employees power over their payroll experience while taking the administrative burden off leadership. That means less paperwork, fewer headaches, and more time for what really matters—growing your business.

From Carbon to the Cloud: Our Journey

Founded in 1996, QTS grew rapidly across the western U.S., expanding faster than we ever imagined. In 2004, we took a step back, refined our approach, and focused on what truly matters: delivering top-tier service and cutting-edge payroll solutions while keeping our customers at the center of it all. Today, we’re proud to serve businesses in 40 states, with a reputation for reliability, innovation, and customer-first service.

Who’s Behind QTS?

QTS is an employee-owned company governed by a board of directors with decades of business expertise.

QTS is owned by 48 individual stockholders and governed by a board of directors with decades of business expertise. We have the stability and structure of a large, well-established firm, but we operate with the speed and agility of a modern, innovative company.

Most importantly? When you call QTS, you’ll get a real human on the other end of the line—someone who actually cares about solving your problem. Whether you need payroll support, compliance guidance, or just a quick answer, our team is here to make your life easier.

Rick Eddins

CEO

Kathy Hale

Accounting and Office Manager

Shantel Haynes

Payroll Operations Manager

Alan Arazi

HCM Consultant

Ray Emami

HCM Consultant

Linda Hovasse

Tax Manager

Breck Hansen

Sales Associate

Clients Love Us! (And We Love Them Back.)

We don’t just talk about great service—we measure it.

At QTS, customer service is built into our DNA (and even our paychecks). Service metrics make up 40% of every associate’s performance appraisal, and they’re a primary factor in our quarterly bonus program. That means happy clients = happy team members!

  • 4.84/5.0 average client quality survey results
  • 95.2% annual client retention rate
  •  Hundreds of businesses trust QTS to handle payroll, HR, and more!

Want proof? Read what our clients have to say: Client Stories

  • 4.84/5.0 average client quality survey results
  • 95.2% annual client retention rate
  •  Hundreds of businesses trust QTS to handle payroll, HR, and more!

Want proof? Read what our clients have to say: Client Stories

In 2015 we decided we needed a new payroll provider that would not charge the excess fees we felt we had been paying for years. We found QTS we were connected with Breck, Rick & Jim. We found that the platform offered was similar to what we had been using from the “big box” payroll company and we would be spending half as much. We signed on and our transition was great. We had support from everyone, from every angle and they made our transition seamless. I really appreciate that I can call or email the support team and I always get a person and they are always able to help me out in a quick manner. We continue to be impressed with their offering and we look forward to growing with them.

Lacey

Businesswoman

My employer has been utilizing the QTS platform since 2016 and I have found it to be tremendously helpful in all things payroll-related! Not only is it easy to use but it is also an affordable service that far outperforms its price point. Additionally, the Time Tracker feature is simple and logical to use and enables us to import into the QTS payroll software. Finally, the customer support and service are top-notch. Thank you, QTS, for being such a fantastic resource for our payroll and HR needs!

Barb

United Way of Treasure Valley

We were introduced to QTS as a means of simplifying our payroll process. By implementing a time clock system, payroll literally now takes minutes to process and we are better able to control employee costs. We are extremely happy with the simplicity of the program and the customer service has been exceptional. Thank you for freeing up hours of work so that we can focus on the more enjoyable aspects of running our business!

Creative Imaginations

Company

We opened our business almost 2 years ago and I tried doing payroll while not having a clue what I was doing. We’ve grown from 1 employee to 9 employees and were too busy getting the business up and going to worry about all the details of payroll. QTS is an affordable and viable alternative to the headache of doing payroll yourself! They take care of our bi-weekly payroll, quarterly and annual tax reports, W-2s, and any other questions we have regarding payroll. I highly recommend the QTS team!

Owyhee Metal Works

Company

I’m familiar with more than four payroll systems and have used QTS for approximately 20 years for several accounts. It is by far the best! For the most part, I attribute this to your excellent staff, always accessible and extraordinarily knowledgeable, helpful, friendly, and patient. QTS has developed the best program on the market and I will continue to recommend it to anyone searching for the perfect payroll system.

Danielle

Businesswoman

They are so willing to help me out and answer silly questions I have.

Dorothy

Red Hawk Golf Course

We love QTS Payroll. Really user-friendly processing and fantastic customer service!

Abbey

Businesswoman

In 2015 we decided we needed a new payroll provider that would not charge the excess fees we felt we had been paying for years. We found QTS we were connected with Breck, Rick & Jim. We found that the platform offered was similar to what we had been using from the “big box” payroll company and we would be spending half as much. We signed on and our transition was great. We had support from everyone, from every angle and they made our transition seamless. I really appreciate that I can call or email the support team and I always get a person and they are always able to help me out in a quick manner. We continue to be impressed with their offering and we look forward to growing with them.

Lacey

Businesswoman

My employer has been utilizing the QTS platform since 2016 and I have found it to be tremendously helpful in all things payroll-related! Not only is it easy to use but it is also an affordable service that far outperforms its price point. Additionally, the Time Tracker feature is simple and logical to use and enables us to import into the QTS payroll software. Finally, the customer support and service are top-notch. Thank you, QTS, for being such a fantastic resource for our payroll and HR needs!

Barb

United Way of Treasure Valley

We were introduced to QTS as a means of simplifying our payroll process. By implementing a time clock system, payroll literally now takes minutes to process and we are better able to control employee costs. We are extremely happy with the simplicity of the program and the customer service has been exceptional. Thank you for freeing up hours of work so that we can focus on the more enjoyable aspects of running our business!

Creative Imaginations

Company

We opened our business almost 2 years ago and I tried doing payroll while not having a clue what I was doing. We’ve grown from 1 employee to 9 employees and were too busy getting the business up and going to worry about all the details of payroll. QTS is an affordable and viable alternative to the headache of doing payroll yourself! They take care of our bi-weekly payroll, quarterly and annual tax reports, W-2s, and any other questions we have regarding payroll. I highly recommend the QTS team!

Owyhee Metal Works

Company

I’m familiar with more than four payroll systems and have used QTS for approximately 20 years for several accounts. It is by far the best! For the most part, I attribute this to your excellent staff, always accessible and extraordinarily knowledgeable, helpful, friendly, and patient. QTS has developed the best program on the market and I will continue to recommend it to anyone searching for the perfect payroll system.

Danielle

Businesswoman

They are so willing to help me out and answer silly questions I have.

Dorothy

Red Hawk Golf Course

We love QTS Payroll. Really user-friendly processing and fantastic customer service!

Abbey

Businesswoman

Let’s Make Payroll Work for You.

You’ve got a business to run, and payroll shouldn’t slow you down. Whether you’re looking for stress-free payroll, smart HR tools, time tracking solutions, or top-notch employee benefits, QTS has everything you need—all in one place.